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  • Can I clean and Store my equipment in your Dive Shop?
    YES of course We will happily do it for you and take care of your gear during all your stay. And if you want We can settting it up every morning to cleaning and storing after dives
  • Should I book in advance or should I wait until I arrive to Cancun?
    We strongly recommend you to book your diving in advance and suggest at least 30 days out. We want to maintain our level of personalized service, and provide the best experience possible We work with very small groups and we run out of space easily
  • When is the best time to visit Cancun?
    Cancun is amazing all year long! but iN SCUBA TOTAL CANCUN we want to be honest and give you as much info we can, to give you the tools to plan the perfect vacation with the perfects Dives The BEST thing about Cancun underwater is that is always good! We usually have great visibility , lot of action, and warm waters. Winters are generally the driest time, but occasionally we can experience North strong winds for 2 - 3 days in a row. Summer as everybody knows is the hottest time, from July through September. The quietest time here would be during wet season, September through November. We like August ,is not too hot , not many people ,,good diving and the Whalesharks and Mantas are still here High season is from December to April and June to July. excellent diving but to many people everywhere
  • How many divers are on the dive boats?
    Our twin-engine boats, Little bit more 33′ and Cassandra 25′, custom-designed, spacious, comfortable and fast. We limit our dive groups to 12 pax Including crew on Little Bit. And 8 paxs. on Cassandra That means we keep a ratio of max 4 divers per divemaster because we believe in personal service.
  • Where is SCUBA TOTAL CANCUN Dive Shop located?
    Blvd Kukulcan Km 16,3 Hotel Zone . Cancun . Quintana Roo. Mexico. Or CLICK to go directly
  • At what time are your departures?
    Our morning 2 tank trips , WRECK , REEF or MUSA departs our shop at 8 AM ( check in 7.30 AM) and our afternoon trips depart at 12 PM(check in 11.30)
  • Do I require dive insurance?
    We have insurance ,but even that we strongly recommend every diver to have a scuba diving insurance such as Divers Alert Network (DAN). That for us is the best company in divers industry. This insurance should be secured before your arrival to Cancun. Click here to join DAN or to check it out DAN have more than 40 years on the market ,is safe , good and affordable as we said in Mexico the 3 "BBB" Bueno ,Bonito ,Barato"
  • Do you pick up divers?
    We DO pick up divers, in the Caverns dives and Cozumel day dives . We NOT pick up divers for Cancun regular dives , but we can help you to arrange pick up for a FEE with a friends transportation company.(at least 24 hs prior you tour)
  • Can I dive without certification?
    YES . Discover Scuba Diving experience will teach you basic skills of scuba diving during a brief theory and confined water session, before joining our dives to enjoy the stunning underwater world or you can start with your Open Water certification
  • How do I make my payment ?
    Pricing and payment All prices are in US dollars Booking deposits are done thru PayPal Balance of payment is due upon check-in at our shop. We accept payments in: Cash US dollars & Pesos, Credit Cards and Paypal ( 5% card processing fee) A 5% transaction fee will be added to payments done with Paypal and Credit Cards
  • How old do you need to be a Scuba Diver ? And for diferents types of diving?
    Need to be 10 or older for begginers diving experience. We recommend 12 or older to get your Jr. Open water course 15 or older to participate in Caverns/ Cenotes diving and Wreck diving- 16 or older to take the Rescue diver Course And 18 or older to get your Padi divemaster Course
  • Do you supply big 100 c/f Tanks?
    YES, are available for an additional charge and must be requested in advance.
  • What is you cancellation and refund policy?
    Refund & Cancellation Policy Full refund applies to cancellations made at least 2 days prior to the first scheduled dive The booking deposit will be fully refunded through Paypal Partial refund applies to cancellations made less than 2 days prior to the first scheduled dive 50% of the booking deposit will be refunded through Paypal No refund applies to cancellations made less than 24 hours (1 days) prior to the first scheduled dive No refund applies to same day cancellations Cancellation by Scuba Total Cancun due to weather A full refund will be given. Dives may be cancelled only if the Harbor Master closes the port to small crafts due to bad weather.or if we think that the weather conditions are NOT safe for DIVING
  • Do you supply Nitrox Tanks?
    YES, EAN 32% is available for an additional charge for each fill and must be requested in advance.Need to be Nitrox certified , doing Nitrox certification or doing Nitrox Experience
  • How far in advance should I make a reservation,for a last minute trip?
    Ideally, dive reservations should be made at least 3 days in advance, however we do take reservations as short as 12 hours prior to the day trip and if space is available, we are more than happy to accommodate your diving needs.
  • Can non-divers come along for the boat ride?
    YES , they are welcome to come along for $ 60 ,but weather permiting ,and if the boat is not full that day, divers have priority.
  • Can I Cancel my reservation?
    Please Check out our Cancellation policy CLICK HERE CANCELLATION POLICY
  • How long it takes to get to Cancun Dive sites?
    In our boats we can reach Cancun dive sites pretty fast REEFS or MUSA aprox 30 to 35 minutes WRECK dives sites take up to 40 min.
  • Do you make Night dives?
    Yes, we do Night dives every week. weather permiting, They are not scheduled on specific nights, but rather based on request. We must have at least three divers signed up to do a night dive
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