Question 1

Where is SCUBA TOTAL CANCUN Dive Shop located?

Accepted Answer

Blvd Kukulcan Km 16,3  Hotel Zone .   Cancun  . Quintana Roo. Mexico.

Question 2

Can I dive without certification?

Accepted Answer

YES . Discover Scuba Diving experience will teach you basic skills of scuba diving during a brief theory and confined water session, before joining our dives to enjoy the stunning underwater world or you can start with your Open Water certification

Question 3

Can non-divers come along for the boat ride?

Accepted Answer

YES ,  they are welcome to come along for $ 60 ,but  weather permiting ,and if the boat is not full that day, divers have priority.

Question 4

At what time are your departures?

Accepted Answer

Our morning 2 tank trips , WRECK , REEF or MUSA  departs our shop at 8 AM  ( check in 7.30 AM) and our afternoon trips depart at 12 PM(check in 11.30)

Question 5

Do you pick up divers?

Accepted Answer

We DO pick up divers, in the Caverns dives and Cozumel day dives .   We NOT pick up divers for Cancun regular dives , but we can help you to arrange pick up for a FEE with a friends transportation company.(at least 24 hs prior you tour)  https://www.scubatotal.com/faq?questionId=64281656-43c7-4d5d-855f-f037f8ac5d15&appDefId=14c92d28-031e-7910-c9a8-a670011e062d

Question 6

Do you make Night dives?

Accepted Answer

Yes, we do Night dives every week. weather permiting, They are not scheduled on specific nights, but rather based on request. We must have at least three divers signed up to do a night dive

Question 7

Can I clean and Store my equipment in your Dive Shop?

Accepted Answer

YES of course We will happily do it for you and take care of your gear during all your stay.   And if you want We can settting it up every morning to cleaning and storing after dives

Question 8

Do you supply big 100 c/f Tanks?

Accepted Answer

YES,  are available for an additional charge  and must be requested in advance.

Question 9

Do you supply Nitrox Tanks?

Accepted Answer

YES, EAN 32% is available for an additional charge for each fill and must be requested in advance.Need to be Nitrox certified , doing Nitrox certification or doing Nitrox Experience

Question 10

How long it takes to get to Cancun Dive sites?

Accepted Answer

In our boats we can reach Cancun dive sites pretty fast   REEFS or MUSA aprox 30 to 35 minutes  WRECK dives sites take up to 40 min.

Question 11

Do I require dive insurance?

Accepted Answer

We have insurance ,but even that we strongly recommend every diver to have a scuba diving insurance such as Divers Alert Network (DAN). That for us is the best company in divers industry. This insurance should be secured before your arrival to Cancun. Click here to join DAN or to check it out  DAN have more than 40 years on the market ,is safe , good and affordable as we said in Mexico the 3  "BBB" Bueno ,Bonito ,Barato"

Question 12

Should I book in advance or should I wait until I arrive to Cancun?

Accepted Answer

We strongly recommend   you to book your diving in advance and suggest at least 30 days out. We want to maintain our  level of personalized service, and provide  the best experience possible  We work with very small groups and we run out of space easily

Question 13

How far in advance should I make a reservation,for a last minute trip?

Accepted Answer

Ideally, dive reservations should be made at least 3 days in advance, however we do take reservations as short as 12 hours prior to the day trip and if space is available, we are more than happy to accommodate your diving needs.

Question 14

How do I make my payment ?

Accepted Answer

All prices are in US dollars  Booking deposits are done thru PayPal  Balance of payment is due upon check-in at our shop.  We accept payments in: Cash US dollars & Pesos, Credit Cards and Paypal ( 5% card processing fee)  A 5% transaction fee will be added to payments done with Paypal and Credit Cards

Question 15

Can I Cancel my reservation?

Accepted Answer

Please Check out our Cancellation policy  CLICK HERE CANCELLATION POLICY

Question 16

When is the best time to visit Cancun?

Accepted Answer

Cancun is amazing all year long!  but iN SCUBA TOTAL CANCUN we want to be honest and give you as much info we can, to give you the tools to plan the perfect vacation with the perfects Dives  The BEST thing about Cancun  underwater is that is always good! We usually have great visibility , lot of action, and warm waters.  Winters are generally the driest time, but occasionally we can experience North strong winds for 2 - 3 days in a row.  Summer  as everybody knows is the hottest time, from July through September. The quietest time here would be during  wet season, September through November. We like August ,is not too hot , not many people ,,good diving and the Whalesharks and Mantas are still here  High season is from December to April and June to July. excellent diving but to many people everywhere

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